Greenfield Community College

Greenfield Community College
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Medical Assistant Preparation

Medical Assistant Preparation

Instructor: Edward Friedman
Course time(s): 44485 WFD 212-70: (Online plus one hour at GCC) 7/1-7/31 (scholarships may be available)
Course time(s): 44486 WFD 212-71: (Online plus one hour at GCC) 8/1-8/31 (scholarships may be available)
$50.00
No sessions currently scheduled; get on our wait list to be notified of our next one!
Choose Date 44485 WFD 212-70: (Online plus one hour at GCC) 7/1-7/31 (scholarships may be available)
44486 WFD 212-71: (Online plus one hour at GCC) 8/1-8/31 (scholarships may be available)

Employers are hiring!

Are you a CNA or in the health care field and looking to advance to a career as a Medical Assistant?

Get a jump start on your Medical Assistant career building on your skills learned as a Certified Nursing Assistant (CNA) or other health care field professional. Independent online study (one month to complete) with one hour in class.

Topics include:

Week One

•       Introduction to Medical Assisting

•       Health Care Team

•       Stress & Coping Skills for the MA -  yoga & music

•       Therapeutic Communication  -Maslow's Hierarchy of Needs

•       Professionalism

Quiz 1

Week Two

•       Patients with Special needs - Cancer, Alzheimers, AIDS, elderly, abuse, hearing, visual, angry

•       Human Sexuality

•       Living & Dying - Kubler-Ross & Hospice

•       Psychology - basic principles & understanding behavior

•       Nutrition

Quiz 2

Week Three

•       Health Care Setting

•       Facility Environment

•       Federal Regulations - CLIA, OSHA, & HIPAA

•       Computers in the Ambulatory Setting

Quiz 3

Week Four

•       Written Communication

•       Telephone Technique

•       Documentation & Abbreviations

•       Patient History & Medical Documentation

Quiz 4

 

Medical Assisting Skills Day (To arrange a meeting time, please contact Claire Tyminski at Tyminskic@gcc.mass.edu.)

Hands on Skills

•       Identify Community Resources

•       Answering & Screening Incoming Calls

•       Taking a Telephone Message

•       Calling a Pharmacy to Refill an Authorized Prescription

•       Handling Problem Calls

•       Preparing, Sending, & Receiving a Fax

•       Making an Appointment Using a Paper Scheduling

•       Establishing the Appointment Matrix in a Paper System

•       Correcting a Paper Record

•       Steps for Manual Filing  - Alphabetic, Numeric, & Subject

•       Preparing & Composing Business Corresponding Using All Components

•       (Computerized Approach)

•       Addressing Envelopes According To United States Postal Service

•       Know the Proper Measurements of an Addressed Business letter

•       Folding Letters for Standard Envelopes

•       Preparing Outgoing Mail According to United States Postal Service - Regulations

•       Creating a Mass Mailing Using Mail Merge


For more information call (413) 775-1661 or email us at non-credit@gcc.mass.edu.



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